8n88's Privacy Policy
Your personal information is fully protected with us — 8n88 uses SSL encryption and strict data protection practices to keep your privacy a top priority.
The Purpose of This Policy
8n88 is an online gaming platform committed to providing a safe and enjoyable experience for players in Bangladesh. This policy gives a full account of how we collect, store, use, and protect the personal information you provide while using our services.
This privacy policy applies to all 8n88 services, including our website, mobile platform, and customer support channels. We may update this policy from time to time; we will notify you of any material changes in a timely manner.
What Information We Collect
8n88 only collects information that is essential to providing our services. The categories of information we collect are detailed below:
Identity Information
Information you provide when registering an account includes:
- Full name (as shown on your national ID or passport)
- Date of birth (for age verification — only persons aged 21+ may use the service)
- Email address
- Mobile number
- Residential address
Financial Information
Information required to process transactions:
- bKash, Nagad, Rocket, or Upay account number (whichever is used for the transaction)
- Bank account details (for bank transfers)
- Deposit and withdrawal history
- Bonus and reward transaction records
Technical Information
Information collected automatically from your device and browsing activity:
- IP address and device identifiers
- Browser type and version
- Operating system
- Log data relating to page visits and session duration
- Cookie and similar tracking technology data
Communication Information
When you contact our customer support team:
- Records of live chat conversations
- Copies of email correspondence
- Details of your complaints or requests
How Your Information Is Used
8n88 uses your information only for the legitimate purposes listed below. We never use your information for unnecessary or unauthorised purposes:
Account Management
To create, verify, and manage your account; to ensure sign-in security; and to keep your account protected.
Transaction Processing
To securely process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer.
Customer Support
To properly resolve your questions, complaints, and requests; and to provide 24/7 assistance via live chat and email.
Fraud Prevention
To detect and prevent illegal activity, money laundering, and fraudulent transactions.
Service Improvement
To personalise the gaming experience; and to conduct analysis aimed at improving platform performance and security.
Responsible Gaming
To monitor gaming behaviour and provide support where needed in order to promote responsible gaming.
Information Sharing and Third Parties
8n88 never sells your personal information to third parties. However, in certain limited situations we may share the necessary information with trusted partners:
Payment Providers
The minimum financial information required to process transactions is shared with bKash, Nagad, Rocket, Upay, and our banking partners. All of these partners adhere to strict data protection standards.
Technology Service Providers
We work with trusted technology partners to operate the platform. They process data solely on behalf of 8n88 and in accordance with our instructions — not for any independent purpose.
Legal Obligations
We may be required to disclose information in response to a court order, legal process, or a valid request from authorities. In such cases, we always follow a policy of disclosing only the minimum information necessary.
Cookies and Tracking Technology
8n88 uses cookies to improve your gaming experience and ensure the security of the platform. The different types of cookies are described below:
Essential Cookies
These cookies are essential for the basic functionality of the platform. They are used to keep login sessions active, verify security, and save language preferences. These cookies cannot be disabled, as the service will not function properly without them.
Functionality Cookies
These cookies are used to remember your personal preferences, such as favourite games and display settings. They are deleted at the end of a session or stored for a set period.
Analytics Cookies
These cookies are used to analyse platform usage statistics and improve our services. The information collected is fully anonymised and cannot be used to identify you personally.
You can manage non-essential cookies through your browser settings. However, disabling certain cookies may limit some features of the platform.
Data Protection Measures
8n88 uses industry-standard security measures to protect your information:
SSL/TLS Encryption
All data transferred between your browser and our servers is protected by 256-bit SSL encryption.
Secure Servers
Your information is stored in secure data centres where unauthorised access is strictly controlled.
Regular Security Audits
Our systems undergo regular security audits and vulnerability assessments so that any risks can be proactively addressed.
Access Controls
Only authorised staff may access your information, and they are bound by strict confidentiality agreements.
How Long Your Information Is Retained
We retain your information only for as long as necessary:
Active Account Data
Information relating to your account will be retained for as long as your 8n88 account remains active. This allows us to provide you with uninterrupted service and a full transaction history.
Transaction Records
Financial transaction records may be retained for an extended period to meet legal and regulatory requirements. These records are also used for dispute resolution and fraud prevention.
After Account Closure
After an account is closed or deactivated, we retain only the information needed to meet legal obligations and resolve any potential claims, for the maximum period required. All other personal information is securely deleted.
Your Rights Regarding Your Information
As a user of the 8n88 platform, you have the following rights regarding your personal information:
Right to Access
You have the right to know what information we hold about you and to receive a copy of that information. To make a request, write to [email protected].
Right to Rectification
If any information in your account is incorrect or incomplete, you may request that it be corrected. It is our responsibility to update accurate information promptly.
Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, this right may be limited where legal obligations or ongoing disputes are involved.
Right to Object to Processing
You have the right to object to certain types of processing of your information, particularly where it is used for marketing purposes.
Protection of Minors
21+ Age Rule
8n88 strictly operates for persons aged 21 and over only. We do not knowingly collect information from minors. If we become aware that a minor's information is in our system, we will immediately close that account and securely delete the relevant data.
Age verification is mandatory during the registration process. If you believe a minor is using our platform, please contact us.
Policy Changes and Updates
Update Notifications
8n88 reserves the right to update this privacy policy as needed. For significant changes, we will send a notification to your registered email address or display a clear notice on the platform. Continuing to use the platform after a revised policy takes effect will be considered your acceptance of the update.
Latest Version of the Policy
The most current version of the privacy policy will always be available on this page. Visit this page regularly to stay informed. If you have any questions, please contact our support team.
Privacy-Related Contact
If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. Our data protection team is always ready to assist you:
8n88 Data Protection Team
We try to respond to your privacy-related requests as quickly as possible. For more information, see our FAQ page and Responsible Gaming Guidelines.
Fair Play Commitment
8n88 always ensures a transparent, fair, and safe gaming environment.
24/7 Support
Our expert team is by your side day and night for any issue.